Website Terms & Conditions


1. Welcome to the MyNoke - Noke Limited website (Site). In these terms, “MyNoke” “we” or “us” means Noke Limited, and any reference to “you” or “your” refers to the Site user.

2. You agree to be bound by these Terms of Use and to our privacy policy linked at clause 7 by your use of the Site.

3. The terms and conditions for using the Site are set out below. These Terms of Use should be read in conjunction with any other terms and conditions you have agreed with us. If there is any inconsistency, then those terms and conditions will prevail over the below terms and conditions

4. If you have any questions regarding these Terms of Use or any of the policies contained in them, please contact us on or at the following address:

MyNoke Limited
P O Box 442
Taupo 3330

5. MyNoke may vary these Terms of Use at any time and for any reason. Any variation will be effective on the posting of the terms on the Site.

6. These Terms of Use are governed by the laws of New Zealand.

Personal information

7. You may be required to provide personal information in order to purchase goods from this site or make an enquiry. You agree that any registration information you give to MyNoke will be accurate, correct and up to date.

8. Any personal information provided to MyNoke may be used and stored by MyNoke in accordance with our Privacy Policy, available on our website here.

9. You agree that MyNoke may disclose your personal information (including but not limited to your name and contact details) to relevant authorities, any internet service provider that you use to access the Site, and/or the applicable intellectual property rights holders (or their representatives) if MyNoke considers that you are infringing the intellectual property rights of any person.

Intellectual property

10. All information on the Site is protected by copyright.

11. You may not use any trademark on this Site without the prior written consent of MyNoke or the relevant trade mark owner.

12. You agree to indemnify MyNoke for the cost of any claims arising from your unauthorised use of the intellectual property on this Site.

Sharing and using site content

13. You may not display or redistribute any images on the Site, without the prior written consent of MyNoke.

14. You may display or redistribute other content on the Site, provided that you do so in an appropriate and non-offensive manner at all times. If you display or redistribute any content you must credit the content back to us and provide a link to the Site.

15. You may use the tools provided on the Site to display or redistribute our content via email and social media, provided that you do so only in accordance with those tools.

16. We reserve the right to request, at any time and for any reason, that you remove any Site content that you have shared outside the Site, and you agree that you will immediately comply with any such request.

17. You may not use the Site for any illegal activity.

18. You may not use any sort of data scraping or mining mechanism in relation to the content on the Site.

Our liability to you

19. MyNoke will endeavour to keep this Site secure and free of errors. However, to the extent permitted by New Zealand law, MyNoke will not be responsible for any and all damages or loss arising from the use of this Site, including but not limited to;

(a) any loss or damage caused by viruses that may be transmitted to your computer by use of the Site. MyNoke expressly excludes any guarantees as to the security of the Site and any use is at your own risk;

(b) any loss or damage arising from any errors in the information contained in the Site;

(c) any incorrect pricing or information on the Site. You acknowledge that the prices and information displayed on the Site may not always be up to date pricing and information and are at all times subject to change; and

(d) any recommendations we make to you about the most suitable energy plan for your needs. Although we will try in good faith to recommend the plan most suited to you, you are responsible for monitoring your electricity usage and choosing the correct plan for your needs.

20. This limitation of liability applies to damages of any kind, including direct, indirect, incidental, loss of income, profit, data, property, and claims by third parties. However, this limitation and these terms and conditions do not affect any rights you may have under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986

21. MyNoke takes no responsibility for any other website linked to this Site. Any links are provided for your convenience as the Site user and MyNoke takes no responsibility for any loss arising from the use of a linked website. Please note that other websites may have different terms of use and privacy policies to those provided by MyNoke.

Privacy Policy

Last updated: 9/9/21

Noke Limited operates This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (e.g your name).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that you may be interested in.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

This Privacy Policy is effective as of 9th September 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.